Summit Hotel Bukit Mertajam, Bukit Mertajam ➤ Reviews, Rooms & Prices 2025

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Key details

About the Hotel

No. 566 Jalan Arumugam Pillai, Bukit Mertajam, Malaysia, 14000

Summit Hotel Bukit Mertajam offers a blend of convenience and modern comforts, featuring a restaurant, outdoor swimming pool, and 24-hour reception services. This 3-star Bukit Mertajam hotel is strategically located in the heart of Seberang Perai's business district.

Rooms & Amenities

Guestrooms at Summit Hotel Bukit Mertajam include air conditioning, free WiFi, safes, and comfort features such as a desk and tea/coffee making facilities. Each room is equipped with a TV with satellite channels and an en suite bathroom with a shower or bathtub.

Dining & Services

Dining options include the on-site Aquarius Restaurant, which serves local Malaysian and international dishes. Guests can enjoy additional amenities like a coffee shop and 24-hour room service.

Leisure & Business

Leisure facilities feature an outdoor pool for relaxation. The hotel is also equipped with meeting and banquet facilities, catering to business needs.

Location & Transport

Summit Hotel Bukit Mertajam is conveniently located near landmarks such as St. Anne's Church and Bukit Mertajam Recreational Forest. Public transport options include the nearby Bukit Mertajam Bus Terminal and Taman Sentosa bus stop.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Superior Queen Room

Max:

2 persons

25 m²

Bed options:

1 Double bed

Pool view

Air conditioning

room details

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Superior Deluxe Room

Max:

3 persons

26 m²

Bed options:

1 Double bed

Mountain view

Air conditioning

room details

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Superior Family Room

Max:

4 persons

35 m²

Bed options:

1 King-size bed

City view

Air conditioning

room details

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Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Centre

Bukit Mertajam400 m

Airports

Penang International (PEN) 28.6 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Kids' Channel Fun

“My kids absolutely loved the dedicated Nick Jr. channel available during our stay. It kept them entertained and gave us some much-needed relaxation time!” view full review

Spacious Family Rooms

“We enjoyed staying in a family room that was incredibly spacious. It provided us plenty of space to unwind together without feeling cramped.” view full review

Value for Money

“The pricing for our stay was very reasonable, offering excellent value without compromising on comfort or amenities.” view full review

Clean and Comfortable

“The bathroom was impressively clean and had all the necessary amenities. It made our mornings much more pleasant during our stay.” view full review

General

Free Wi-Fi
Parking
24-hour reception
Luggage storage
Lift
Coffee shop

Guest Parking

Electric kettle

Services

Dry cleaning
Newspaper service
Bell staff/Porter

Dining

Restaurant

Business

Meeting/ Banquet facilities

Children

Children's pool

Spa & Leisure

Outdoor swimming pool

Room features

Air conditioning
Mini-bar

Self-catering

Electric kettle

Media

Television
AM/FM alarm clock

Location

No. 566 Jalan Arumugam Pillai, Bukit Mertajam, Malaysia, 14000

Map view

No. 566 Jalan Arumugam Pillai, Bukit Mertajam, Malaysia, 14000

City landmarks

Church

St. Anne's Church

2.4 km

1688-F8

Juru Auto City

4.6 km

Kuan Yin Teng

810 m

Pek Kong Cheng Hawker Area

980 m

Tua Pek Kong Temple

980 m

Jalan Pasar

980 m

Market

Bukit Mertajam Market

980 m

Sri Mangalanayagi Amman Devasthanam

980 m

Kovil Sungurumbai Nattukkottai Chettiars Sri Thendayuthapani

980 m

Pasar Bukit Mertajam

980 m

Church

Chinese Methodist Church Bukit Mertajam

980 m

Masjid Sungai Rambai

1.9 km

Church

Bukit Mertajam Baptist Church

1.8 km

Sree Muneswar Temple

1.8 km

Surau Jalan Keranji

1.9 km

Mosque

Surau Ibnu Sina

2.0 km

Pasar Awam Berapit

2.1 km

Pasar

2.2 km

Market

Pasar Awam Kampung Baru

2.3 km

Pasar Pemborong Ikan 鱼商公会批发市场

2.3 km

Masjid Tuan Abdullah

2.5 km

Mosque

Masjid Tuan Abdullah Tanah Liat

2.5 km

Mall

BM City Mall

2.6 km

Bukit Mertajam Viewing Point

2.6 km

Parking area

Car Park

2.7 km

Kota Permai Market

2.7 km

Mosque

Masjid Jamek Kebun Sireh

2.8 km

Masjid Permatang Kampung Siam

2.8 km

Masjid Jamek Permatang Kebun Sireh

2.8 km

Surau

2.9 km

Nearby

Sekolah Islam Al-Masriyah

510 m

Kuan Yin Teng

510 m

Restaurants

BM Best Cendol

590 m

8 Jalan Danby

Reviews and Ratings

Feedback from previous guests about their experience.

60%

liked the hotel and would stay again

Wide room

Complete room amenities

Unclean rooms

Subpar service

6.0/10

Guest rating

Rooms

5.8

Location

7.1

Service

6.8

Dining

5.1

Mary

United States, April 2024

6.0/10

The hotel is conveniently located at the heart of BM, near Bandar Perda, offering a wide range of amenities in the room. The rooms have some issues with maintenance like a worn-out appearance and cleanliness concerns. Checking in could be smoother, but the location is ideal for transport connections.

Rooms

5.0

The rooms have some maintenance issues like a worn-out appearance and cleanliness concerns.

Service

6.0

The check-in process could be improved for a smoother experience.

Location

8.0

The location is great at the heart of BM, near Bandar Perda, making it convenient for transport connections.

Dining

5.0

The dining experience lacks variety and may need improvement in notifying guests about meal options.

Facilities

7.0

The hotel offers standard facilities but may benefit from enhancements in some areas.

Ben

United States, April 2024

5.8/10

The hotel is conveniently located near Bandar Perda with complete room amenities like toothbrush, iron, kettle, and toiletries. The rooms need renovation and were not clean, especially the bed sheets. The dining experience was alright, but the service was subpar. It's worth paying RM90++ for the stay, but there were issues with accuracy in GPS directions and some aspects were not fulfilling.

Rooms

5.0

The rooms need some renovation, especially the toilets, and were not clean, including the bed sheets.

Service

6.0

The staff entertained our 2:30 am check-in, but there were issues with accuracy in handling the room bookings. Dry cleaning, bell staff/porter, and newspaper service were available.

Location

7.0

The hotel is near Bandar Perda, but there were issues with GPS directions. It's somewhat near the town center and the shopping center with easy access to amenities.

Dining

5.0

The dining was alright and acceptable, but the service was lacking. Local dishes offered were decent.

Facilities

6.0

The hotel provides basic facilities but needs improvement in cleanliness and maintenance.

Wide room

Unclean rooms

Angela

United States, March 2024

5.6/10

The hotel is within a shopping center in Bukit Mertajam, offering the convenience of having a big Econsave supermarket nearby. The rooms were basic and showed signs of wear, but the staff was quite friendly and helpful. The dining experience was average, reminiscent of a local 'warong. '

Rooms

6.0

The bath tub was unusable without a drainage cover, and the room was initially dusty and musty until the curtains were opened.

Service

7.0

The service was a mix of noisy staff and friendly, helpful interactions.

Location

5.0

The hotel is conveniently situated within a shopping complex with a supermarket, but it's a bit far from the town center and city attractions.

Dining

5.0

The dining experience was not extraordinary, with some issues noted like flies present in the dining area.

Facilities

6.0

The hotel could use upgrades in certain amenities like freezers and kettles to enhance cleanliness.

convenient location

used rooms

William

United States, February 2024

6.2/10

The hotel on the 10th floor was sufficiently spacious for our almost month-long stay. The rooms had some issues like water leakage marks, rotten wood, dirty/moldy shower curtain, and a lingering foul smell possibly from the nearby store, Econsave. However, the staff was friendly, helpful, and accommodating, meeting requests promptly. The location was convenient near the old town with a shopping mall connected, though the smell from the shared spaces was noticeable. The dining was simple but sufficient despite some renovation ongoing in the dining area. Overall, the hotel needs refurbishment for an updated look and feel.

Rooms

5.0

Rooms had some maintenance issues like water leakage marks and dirty/moldy fixtures, with a lingering foul smell in the hotel vicinity.

Service

8.0

The staff was friendly, nice, and helpful, accommodating special requests promptly, though a refurbishment for the hotel and mall is necessary for a better appearance.

Location

6.0

Convenient location near the old town with a linked shopping mall, but the shared spaces had a noticeable smell.

Dining

7.0

The dining experience was simple but sufficient, with ongoing renovation affecting some areas and limited breakfast options at times.

Facilities

5.0

The hotel facilities need improvement and refurbishment for a more modern and pleasant experience.

Friendly Staff

Maintenance Issues

Will

United States, February 2024

7.4/10

My stay at the hotel was like a mixed bag of experiences. The rooms felt luxurious, resembling a 5-star hotel with spacious beds. However, the cigarette smell was off-putting, and the furniture and carpets seemed outdated. The price was fair considering the room quality.

Rooms

8.0

The rooms felt luxurious, resembling a 5-star hotel with spacious beds.

Service

7.0

The staff went above and beyond to address issues promptly and apologized for any inconvenience. Yet, it felt like some aspects of service were neglected for the sake of speed.

Location

9.0

The hotel's location in Bukit Mertajam is pretty good, with easy access to shopping centers, eateries, and even a supermarket like Econsave. Getting to town areas was convenient, and overall, the location was quite convenient.

Dining

6.0

Dining at the hotel was a mix. The breakfast options were not impressive, and there should have been better communication about the dining arrangements before booking the room. However, they offered traditional regional homemade products.

Facilities

7.0

The facilities were decent, but some areas like the dining need improvement. They had dry cleaning services, bell staff/porter, and newspapers available.

Fred

United States, January 2024

7.0/10

The hotel is centrally located, making it convenient for dining and shopping, but the shared space with the shopping mall can sometimes lead to unpleasant odors. The rooms, while spacious, initially had a dusty and musty smell that dissipated once the curtains were opened, suggesting they may need better upkeep. The service, although he knocked on my door late at night for payment, was sincere in addressing issues and ensuring my comfort. The dining experience was only okay, not as tasty as expected, and the facilities were decent overall.

Rooms

7.0

The spacious rooms had a dusty and musty smell initially, but improved after airing out.

Service

8.0

The staff, including the person who checked us in, was sincere in addressing issues and ensuring a comfortable stay.

Location

7.0

The hotel's central location makes it convenient for dining and shopping, though sometimes sharing space with the shopping mall can lead to odors.

Dining

6.0

The dining experience was above average but not as tasty as expected.

Facilities

7.0

The facilities were decent but nothing extraordinary.

Centrally located

Musty smell

Michael

United States, December 2023

6.4/10

The hotel had spacious and nicely furnished rooms, but unfortunately, it was quite noisy especially at night. The service was mainly friendly but could improve on guest arrival. The location was convenient with access to local eateries, but it could incur extra taxi expenses. The dining experience was average, and the facilities were satisfactory.

Rooms

7.0

The room was nice and big.

Service

6.0

The staff were friendly and nice, though more welcoming on guest arrival would be appreciated.

Location

8.0

The hotel is quite close to eateries for all meals and easily accessible by foot to town areas.

Dining

5.0

The dining options were so-so and not outstanding.

Facilities

6.0

The hotel has basic amenities and services.

Albert

United States, December 2023

6.4/10

My stay at this hotel had its ups and downs. While the room provided great comfort and spaciousness, there were several maintenance issues like water leaking marks and a dirty shower curtain. The surrounding area had an unpleasant smell, possibly due to its location near a store. The service was generally polite, but being woken up in the middle of the night for payment collection was inconvenient. The location, however, was the only positive aspect, with easy access to shopping and dining options.

Rooms

6.0

The room was spacious and offered great comfort, but there were maintenance issues like water leaks and dirty shower curtains.

Service

7.0

The staff was generally polite, but being disturbed in the middle of the night for payment collection was not ideal.

Location

8.0

The hotel's location was the only positive feedback, with easy access to shopping and dining options, although the surrounding smell was unpleasant.

Dining

5.0

The dining experience was so-so with limited breakfast options. It would be better to inform guests before booking.

Facilities

6.0

The facilities were average. Some maintenance issues and lack of attention to detail were noticeable.

Charles

United States, September 2023

5.2/10

The hotel offers spacious rooms but lacks maintenance, with old furniture and unpleasant odors. The service was responsive but not very pleasant initially. The location, while convenient for some, is affected by unwanted smells from the shared shopping mall. The dining options were mixed, with some areas not recommended, and basic facilities were provided.

Rooms

5.0

The room was nice and big, but looked old and poorly maintained with breaking furniture and lingering odors.

Service

6.0

The staff took immediate action upon my request, though the initial check-in experience was not pleasant.

Location

5.0

The location, though strategic, had unwanted smells from the shared shopping mall, affecting the overall experience.

Dining

5.0

The dining experience was a mix; some areas were not recommended due to hygiene issues, while others offered basic options.

Facilities

6.0

Basic facilities were available with no standout features.

Red

United States, August 2023

5.4/10

My stay at this hotel had its ups and downs. The location was really the only positive aspect, being at the heart of BM with shopping centers and eateries within walking distance. However, the rooms were disappointing with water leaks, dirty facilities, and a foul smell possibly due to the surroundings. Despite the drawbacks, the service was helpful and accommodating.

Rooms

5.0

The rooms were not in the best condition, with water leaks, dirty toilet facilities, and a foul smell present. Price may not match the quality.

Service

7.0

The service was on the brighter side, with staff being helpful and accommodating to my requests.

Location

8.0

The hotel is conveniently situated at the heart of BM with easy access to shopping centers and eateries.

Dining

5.0

The dining experience was lackluster, with issues like running out of eggs early in the morning and not meeting expectations in taste.