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Summit Hotel Bukit Mertajam, Bukit Mertajam

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From35US$ /night
Check-in
30Jan2025Select date
Check-out
31Jan2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

No. 566 Jalan Arumugam Pillai, Bukit Mertajam, Malaysia, 14000

Summit Hotel Bukit Mertajam is a modern 3-star hotel located in the heart of Bukit Mertajam, Malaysia. The hotel offers convenient access to the Summit Bukit Mertajam Complex and is strategically placed near several industrial parks. Known for its comfortable accommodations, the hotel also features a range of amenities suitable for both leisure and business travelers.

Location

Summit Hotel Bukit Mertajam is situated close to key industrial areas including the Prai Industrial Estate and Kulim Hi Tech Park. The hotel is in proximity to local attractions such as Mengkuang Dam and Penang Bird Park. It is also about 18.5 miles from Penang International Airport, with convenient transportation options available for guests.

Rooms

The hotel boasts 147 elegantly designed air-conditioned accommodations. Each room is equipped with a satellite TV, a safe, and tea/coffee making facilities. Guests can enjoy an en suite bathroom with options for a shower or a bathtub, catering to different preferences. Selected rooms offer additional space and can accommodate up to four guests, ideal for families or groups.

Eat & Drink

Dining at Summit Hotel Bukit Mertajam is facilitated by the in-house Aquarius Restaurant. The restaurant serves a diverse menu featuring both local Malaysian and international dishes. Additionally, a coffee shop/cafe is available, providing a relaxed atmosphere for guests to enjoy a meal or beverage throughout the day. Room service is also offered, allowing for convenient dining in the privacy of guest rooms.

Leisure & Business

The hotel features an outdoor swimming pool, adding a recreational aspect for guests looking to unwind. Business travelers can take advantage of the conference space and meeting facilities available on-site. Free WiFi is accessible in both public areas and guest rooms, ensuring connectivity for work-related needs. Guests can also utilize luggage storage and safety deposit boxes provided at the 24-hour reception.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Superior Queen Room
Max:
2 persons
25 m² 
Bed options:
1 Double bed
Pool view
Air conditioning
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Superior Deluxe Room
Max:
3 persons
26 m² 
Bed options:
1 Double bed
Mountain view
Air conditioning
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Superior Family Room
Max:
4 persons
35 m² 
Bed options:
1 King Size Bed
City view
Air conditioning
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Getting around

A list of all available modes of transport

City Center
Bukit Mertajam1400 ft
Airports
Penang International (PEN) 17.8 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • Free Wi-Fi
  • Parking
  • 24-hour reception
  • Baggage storage
  • Elevator
  • Coffee shop

Guest Parking

  • Electric kettle

Services

  • Dry cleaning
  • Newspaper service
  • Bell staff/Porter

Dining

  • Restaurant

Business

  • Meeting/ Banquet facilities

Children

  • Children's pool

Spa & Leisure

  • Outdoor swimming pool

Room features

  • Air conditioning
  • Mini-bar

Self-catering

  • Electric kettle

Media

  • Television
  • AM/FM alarm clock
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Location

No. 566 Jalan Arumugam Pillai, Bukit Mertajam, Malaysia, 14000
Map view
No. 566 Jalan Arumugam Pillai, Bukit Mertajam, Malaysia, 14000
Nearby
Sekolah Islam Al-Masriyah
1700 ft
Kuan Yin Teng
1700 ft
Restaurants
BM Best Cendol
2000 ft
8 Jalan Danby

Reviews and Ratings

Feedback from previous guests about their experience.
60%
liked the hotel and would stay again
Wide room
Complete room amenities
Unclean rooms
Subpar service
6.0/10
Guest rating
Rooms
5.8
Location
7.1
Service
6.8
Dining
5.1
Guest reviews
6.0/10
based on 10 reviews
4.8
4.8/10based on 532 reviews
Mary
United States of America, April  2024
6.0/10

The hotel is conveniently located at the heart of BM, near Bandar Perda, offering a wide range of amenities in the room. The rooms have some issues with maintenance like a worn-out appearance and cleanliness concerns. Checking in could be smoother, but the location is ideal for transport connections.

Rooms
5.0
The rooms have some maintenance issues like a worn-out appearance and cleanliness concerns.
Service
6.0
The check-in process could be improved for a smoother experience.
Location
8.0
The location is great at the heart of BM, near Bandar Perda, making it convenient for transport connections.
Dining
5.0
The dining experience lacks variety and may need improvement in notifying guests about meal options.
Facilities
7.0
The hotel offers standard facilities but may benefit from enhancements in some areas.
Ben
United States of America, April  2024
5.8/10

The hotel is conveniently located near Bandar Perda with complete room amenities like toothbrush, iron, kettle, and toiletries. The rooms need renovation and were not clean, especially the bed sheets. The dining experience was alright, but the service was subpar. It's worth paying RM90++ for the stay, but there were issues with accuracy in GPS directions and some aspects were not fulfilling.

Rooms
5.0
The rooms need some renovation, especially the toilets, and were not clean, including the bed sheets.
Service
6.0
The staff entertained our 2:30 am check-in, but there were issues with accuracy in handling the room bookings. Dry cleaning, bell staff/porter, and newspaper service were available.
Location
7.0
The hotel is near Bandar Perda, but there were issues with GPS directions. It's somewhat near the town center and the shopping center with easy access to amenities.
Dining
5.0
The dining was alright and acceptable, but the service was lacking. Local dishes offered were decent.
Facilities
6.0
The hotel provides basic facilities but needs improvement in cleanliness and maintenance.
Wide room
Unclean rooms
Angela
United States of America, March  2024
5.6/10

The hotel is within a shopping center in Bukit Mertajam, offering the convenience of having a big Econsave supermarket nearby. The rooms were basic and showed signs of wear, but the staff was quite friendly and helpful. The dining experience was average, reminiscent of a local 'warong. '

Rooms
6.0
The bath tub was unusable without a drainage cover, and the room was initially dusty and musty until the curtains were opened.
Service
7.0
The service was a mix of noisy staff and friendly, helpful interactions.
Location
5.0
The hotel is conveniently situated within a shopping complex with a supermarket, but it's a bit far from the town center and city attractions.
Dining
5.0
The dining experience was not extraordinary, with some issues noted like flies present in the dining area.
Facilities
6.0
The hotel could use upgrades in certain amenities like freezers and kettles to enhance cleanliness.
convenient location
used rooms
William
United States of America, February  2024
6.2/10

The hotel on the 10th floor was sufficiently spacious for our almost month-long stay. The rooms had some issues like water leakage marks, rotten wood, dirty/moldy shower curtain, and a lingering foul smell possibly from the nearby store, Econsave. However, the staff was friendly, helpful, and accommodating, meeting requests promptly. The location was convenient near the old town with a shopping mall connected, though the smell from the shared spaces was noticeable. The dining was simple but sufficient despite some renovation ongoing in the dining area. Overall, the hotel needs refurbishment for an updated look and feel.

Rooms
5.0
Rooms had some maintenance issues like water leakage marks and dirty/moldy fixtures, with a lingering foul smell in the hotel vicinity.
Service
8.0
The staff was friendly, nice, and helpful, accommodating special requests promptly, though a refurbishment for the hotel and mall is necessary for a better appearance.
Location
6.0
Convenient location near the old town with a linked shopping mall, but the shared spaces had a noticeable smell.
Dining
7.0
The dining experience was simple but sufficient, with ongoing renovation affecting some areas and limited breakfast options at times.
Facilities
5.0
The hotel facilities need improvement and refurbishment for a more modern and pleasant experience.
Friendly Staff
Maintenance Issues
Will
United States of America, February  2024
7.4/10

My stay at the hotel was like a mixed bag of experiences. The rooms felt luxurious, resembling a 5-star hotel with spacious beds. However, the cigarette smell was off-putting, and the furniture and carpets seemed outdated. The price was fair considering the room quality.

Rooms
8.0
The rooms felt luxurious, resembling a 5-star hotel with spacious beds.
Service
7.0
The staff went above and beyond to address issues promptly and apologized for any inconvenience. Yet, it felt like some aspects of service were neglected for the sake of speed.
Location
9.0
The hotel's location in Bukit Mertajam is pretty good, with easy access to shopping centers, eateries, and even a supermarket like Econsave. Getting to town areas was convenient, and overall, the location was quite convenient.
Dining
6.0
Dining at the hotel was a mix. The breakfast options were not impressive, and there should have been better communication about the dining arrangements before booking the room. However, they offered traditional regional homemade products.
Facilities
7.0
The facilities were decent, but some areas like the dining need improvement. They had dry cleaning services, bell staff/porter, and newspapers available.
Fred
United States of America, January  2024
7.0/10

The hotel is centrally located, making it convenient for dining and shopping, but the shared space with the shopping mall can sometimes lead to unpleasant odors. The rooms, while spacious, initially had a dusty and musty smell that dissipated once the curtains were opened, suggesting they may need better upkeep. The service, although he knocked on my door late at night for payment, was sincere in addressing issues and ensuring my comfort. The dining experience was only okay, not as tasty as expected, and the facilities were decent overall.

Rooms
7.0
The spacious rooms had a dusty and musty smell initially, but improved after airing out.
Service
8.0
The staff, including the person who checked us in, was sincere in addressing issues and ensuring a comfortable stay.
Location
7.0
The hotel's central location makes it convenient for dining and shopping, though sometimes sharing space with the shopping mall can lead to odors.
Dining
6.0
The dining experience was above average but not as tasty as expected.
Facilities
7.0
The facilities were decent but nothing extraordinary.
Centrally located
Musty smell
Michael
United States of America, December  2023
6.4/10

The hotel had spacious and nicely furnished rooms, but unfortunately, it was quite noisy especially at night. The service was mainly friendly but could improve on guest arrival. The location was convenient with access to local eateries, but it could incur extra taxi expenses. The dining experience was average, and the facilities were satisfactory.

Rooms
7.0
The room was nice and big.
Service
6.0
The staff were friendly and nice, though more welcoming on guest arrival would be appreciated.
Location
8.0
The hotel is quite close to eateries for all meals and easily accessible by foot to town areas.
Dining
5.0
The dining options were so-so and not outstanding.
Facilities
6.0
The hotel has basic amenities and services.
Albert
United States of America, December  2023
6.4/10

My stay at this hotel had its ups and downs. While the room provided great comfort and spaciousness, there were several maintenance issues like water leaking marks and a dirty shower curtain. The surrounding area had an unpleasant smell, possibly due to its location near a store. The service was generally polite, but being woken up in the middle of the night for payment collection was inconvenient. The location, however, was the only positive aspect, with easy access to shopping and dining options.

Rooms
6.0
The room was spacious and offered great comfort, but there were maintenance issues like water leaks and dirty shower curtains.
Service
7.0
The staff was generally polite, but being disturbed in the middle of the night for payment collection was not ideal.
Location
8.0
The hotel's location was the only positive feedback, with easy access to shopping and dining options, although the surrounding smell was unpleasant.
Dining
5.0
The dining experience was so-so with limited breakfast options. It would be better to inform guests before booking.
Facilities
6.0
The facilities were average. Some maintenance issues and lack of attention to detail were noticeable.
Charles
United States of America, September  2023
5.2/10

The hotel offers spacious rooms but lacks maintenance, with old furniture and unpleasant odors. The service was responsive but not very pleasant initially. The location, while convenient for some, is affected by unwanted smells from the shared shopping mall. The dining options were mixed, with some areas not recommended, and basic facilities were provided.

Rooms
5.0
The room was nice and big, but looked old and poorly maintained with breaking furniture and lingering odors.
Service
6.0
The staff took immediate action upon my request, though the initial check-in experience was not pleasant.
Location
5.0
The location, though strategic, had unwanted smells from the shared shopping mall, affecting the overall experience.
Dining
5.0
The dining experience was a mix; some areas were not recommended due to hygiene issues, while others offered basic options.
Facilities
6.0
Basic facilities were available with no standout features.
Red
United States of America, August  2023
5.4/10

My stay at this hotel had its ups and downs. The location was really the only positive aspect, being at the heart of BM with shopping centers and eateries within walking distance. However, the rooms were disappointing with water leaks, dirty facilities, and a foul smell possibly due to the surroundings. Despite the drawbacks, the service was helpful and accommodating.

Rooms
5.0
The rooms were not in the best condition, with water leaks, dirty toilet facilities, and a foul smell present. Price may not match the quality.
Service
7.0
The service was on the brighter side, with staff being helpful and accommodating to my requests.
Location
8.0
The hotel is conveniently situated at the heart of BM with easy access to shopping centers and eateries.
Dining
5.0
The dining experience was lackluster, with issues like running out of eggs early in the morning and not meeting expectations in taste.
Facilities
5.0
The facilities were subpar, lacking in quality and upkeep. A lot of room for improvement.
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30Jan2025Select date
Check-out
31Jan2025Select date
Rooms and Guests2 Guests, 1 Room